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Privacy policy

JR WEST group privacy policy

1. Basic way of thinking 


The JR WEST group "evolves people, a town, a social connection as "our will" and changes a heart. I advocate o moving the future and utilize the rich, various data which our group has and by connecting it with a station and a store, a local real experience, lay new value to a customer and social and want to continue providing it.

 On the other hand, in the handling of such data, I work about security of consideration and the transparency to privacy positively to wipe out the anxiety of the customer let alone legal compliance taking being related to management of the important personal information of the customer closely into consideration.

 


2. About the handling of the personal information


Our group observes the following matters about the handling of the personal information to realize the idea of the foregoing paragraph.


(1) I consider privacy

・With giving first priority to the solution to offer of the value to each customer and local problem, is connected for the invasion of privacy of the customer individual, handling it does not perform it on utilizing the personal information of the customer. 

 

(2) I secure transparency about an approach of the privacy protection

     ・I state it clearly about the use purpose clearly beforehand to be able to understand to a customer when I acquire personal information. In addition, about the situation of the inflection of the personal information, I disclose it appropriately.

     ・It is appropriate and sincere and copes with inquiries about the personal information of the customer.

 

    (3) I secure the appropriate nature in the cooperation with the business partner

     ・It cooperates with a business partner necessary to continue offering new value to a customer and the society. 

      When I perform inflection (I give a third party and include the joint use, duties trust) of the personal information with a business partner in a process of this cooperation, I demand the appropriate handling including the consideration to legal compliance and privacy from the other party.

 

 (4) I manage the personal information of the customer carefully

     ・Is appropriate to prevent accidents such as a leak and theft, the manipulation about the personal information that took; is organized, and human, is physical, and protect it using technical means. 

 

      ※Please see JR WEST group information security policy about the policy to protect information assets including the personal information. 

 

 

 

 

JR service net Fukuoka privacy policy

1. Basic way of thinking

 

Protection of the personal information recognizes the JR service net Fukuoka (I say us as follows) to be the social duty as the company based on JR WEST group privacy policy and observes "a law about the protection of the personal information" and official regulations in the company and performs the appropriate handling such as the acquisition, the use, the safety management of the personal information.



2. About the handling of the personal information

 

We observe a privacy policy, the following matters.

(1) Clarification of the use purpose

I make the use purpose clear and use it within the purpose.

(2) Limit of the use purpose outside use

I do not perform the use except the use purpose and the offer to a third party of the personal data unless a case or "the law about the protection of the personal information" to have the agreement of the customer beforehand have fate.

(3) The appropriate acquisition

I perform the acquisition of the personal information by legitimate fair means.

(4) Accurate security

The personal data tries to keep it the correct and latest content.

(5) Safe protection

   ・I employ a personal information manager for each duties organization to deal with personal information.
   ・For the danger such as unauthorized access to personal information and loss, destruction, manipulation, the leak of the personal information, I take safety management measures.
   ・I plan common knowledge to an employee and, about the handling about the personal information protection, carry out instruction, supervision thoroughly.
   ・When consign handling of personal information, perform the choice of the trust appropriately, and secure confidentiality, and is appropriate; to manage it; instruction, supervision
            I perform it.

(6) Disclosure, correction, deletion

When disclosure, a correction, deletion was demanded, about your personal data, I will cope by the place that "a law about the protection of the personal information" stipulates.

(7) Response to inquiry

In addition, for the inquiry about the personal information from a customer, I try to cope adequately and quickly.

 

Inquiry window

JR service net Fukuoka

General affairs personnel department

Time in: Weekdays (9:00-17:45)

TEL: 092-475-5833

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